McAllen Senior AdvisorWindsor Las Palmas Nursing and Rehabilitation Center is a 120-bed nursing home at 1301 E Quebec Ave, McAllen, certified for Medicare and Medicaid and licensed by the Texas Health and Human Services Commission as nursing facility #310616; CMS rates Windsor Las Palmas Nursing and Rehabilitation Center 5 out of 5 stars overall in Care Compare data dated October 1, 2026.
What are Windsor Las Palmas Nursing and Rehabilitation Center's Care Compare star ratings?
CMS rates Windsor Las Palmas Nursing and Rehabilitation Center 5 out of 5 stars overall, with 5 stars for health inspections, 2 for staffing and 5 for quality measures.
| Measure | Value |
|---|---|
| CMS overall rating | 5 of 5 |
| Health inspections (CMS) | 5 of 5 |
| Staffing (CMS) | 2 of 5 |
| Quality measures (CMS) | 5 of 5 |
| Long-stay / short-stay quality (CMS) | 5 / 4 |
| Certification (CMS) | Medicare and Medicaid |
| Certified beds; average daily census | 120; 98.4 |
| Ownership (CMS) | Non profit - Other |
| Chain (CMS) | WELLSENTIAL HEALTH, 67 homes |
| Medicare/Medicaid participation since | November 2, 1994 |
| HHSC nursing facility license | #310616, 120 licensed beds |
| Alzheimer's beds (HHSC directory) | 0 |
| Licensee (HHSC) | Val Verde County Hospital District |
| Name in CMS Care Compare | Windsor Las Palmas Nursing And Rehabilitation Cent |
About 98 residents live there on an average day, 82% of certified beds, above the 78% median for certified homes in Hidalgo County. HHSC's directory and CMS use different names for this home; the Medicare provider number (675415) ties the two records together.
What did Windsor Las Palmas Nursing and Rehabilitation Center's latest health inspection find?
CMS dates Windsor Las Palmas Nursing and Rehabilitation Center's last standard inspection May 7, 2026, and the cycle carries 6 health deficiencies: 6 from the survey and 0 from complaints.
An earlier cycle, surveyed March 6, 2025, recorded 6 deficiencies. Against a county median of 11 deficiencies, the latest count is typical or better.
Within CMS's three-year penalty window it shows 1 fine totaling $38,393 and 0 payment denials.
Is Windsor Las Palmas Nursing and Rehabilitation Center well staffed?
Windsor Las Palmas Nursing and Rehabilitation Center reports 3.29 nurse staffing hours per resident day, essentially level with the Hidalgo County median of 3.30, including 0.48 hours from registered nurses (above the Hidalgo County median of 0.35).
Nurse aides account for 2.15 hours per resident day. Weekend total nurse staffing is 2.98 hours per resident day. Nursing staff turnover is 34.1%, below the Hidalgo County median of 38.5%; RN turnover is 16.7%. CMS counts 0 administrator departures in its measurement period.
Who can pay for a stay at Windsor Las Palmas Nursing and Rehabilitation Center?
CMS lists Windsor Las Palmas Nursing and Rehabilitation Center as certified for Medicare and Medicaid, so it can bill Medicare for qualifying short-term skilled stays and Texas Medicaid for long-term residents who qualify financially and medically.
Medicare's skilled nursing benefit requires a qualifying inpatient hospital stay of at least three days and pays in full only for the first 20 days; a daily coinsurance applies from day 21 to day 100. Long-term custodial care is paid privately, by long-term care insurance, or by Medicaid. A Texas Medicaid resident keeps a $75 monthly personal needs allowance; the rest of their income goes toward the cost of care.
What are the alternatives near Windsor Las Palmas Nursing and Rehabilitation Center in McAllen?
The closest other certified nursing home is McAllen Transitional Care Center in McAllen (0.2 mi, CMS 4 of 5), and the nearest acute-care hospital is Rio Grande Regional Hospital, about 2.9 miles away.
| Facility or agency | Miles (straight line) | Licensed capacity | CMS overall rating | Latest CMS health inspection | Health deficiencies (latest cycle) |
|---|---|---|---|---|---|
| McAllen Transitional Care Center 2109 South K Street, 78503 | 0.2 | 100 | 4 of 5 | March 11, 2026 | 12 |
| Alfredo Gonzalez Texas State Veterans Home 301 E Yuma Ave, 78503 | 0.9 | 160 | 2 of 5 | January 7, 2026 | 16 |
| Grand Terrace Rehabilitation and Healthcare 812 W. Houston Ave., 78501 | 1.5 | 93 | 5 of 5 | February 19, 2026 | 9 |
| Avir at McAllen 600 N Cynthia St, 78501 | 1.6 | 122 | 3 of 5 | June 24, 2026 | 8 |
| Windsor Nursing and Rehabilitation Center of McAllen 900 S 12th St, 78501 | 1.7 | 110 | 3 of 5 | December 3, 2025 | 4 |
What should we raise on a visit to Windsor Las Palmas Nursing and Rehabilitation Center?
Take the CMS data with you. To begin, ask for the full statement of deficiencies from May 7, 2026, even though the count (6) is not high.
- Turnover is at or below the local median; ask which charge nurses and aides have been there longest.
- Ask what led to the $38,393 in CMS fines and whether the problem has been closed out.
- With occupancy near 82%, ask which halls have openings and why.
- CMS shows a resident council; ask when it meets and how families raise concerns.
- Ask whether nurses and aides on every shift speak Spanish, and how care conferences are held for Spanish-speaking families.
- Ask who the attending physicians are and how often they see long-term residents.
