Our Lady Residential Assisted Living at 209 W Hackberry, McAllen is a Type A assisted living facility licensed by the Texas Health and Human Services Commission under license #312152 for 20 residents; it holds no Alzheimer's certification, and the license runs through October 17, 2027.
What license does Our Lady Residential Assisted Living hold in Texas?
Yes. HHSC's active-license directory of November 5, 2026 carries Our Lady Residential Assisted Living as Type A assisted living license #312152, with 20 licensed residents and an expiration date of October 17, 2027.
| Field | From the state record |
|---|---|
| HHSC license | Type A assisted living facility #312152 |
| Licensed capacity | 20 residents |
| Alzheimer's certified capacity | No certified places |
| Current license period | October 17, 2024 to October 17, 2027 |
| First licensed | October 17, 2024 |
| Most recent inspection exit date (TULIP) | June 30, 2026 |
| Citations listed in TULIP | 5 |
| Administrative penalty records (TULIP) | 0 |
| Accepts Medicaid (TULIP) | No |
| Licensee (HHSC) | Our Lady Residential Assisted Living (limited liability company (llc)) |
Each license term in the HHSC directory spans three years. If you are signing a contract near the expiration date, ask whether the renewal application is in.
Who can live at Our Lady Residential Assisted Living under its Type A license?
Under a Type A license, Our Lady Residential Assisted Living may house only residents who can evacuate without staff help, do not need routine attention at night, and can follow directions in an emergency.
Evacuation ability is the dividing line in Texas law, so ask how many staff are awake at night and how a fire drill runs with the current residents. More on Type A and Type B licenses.
How large is Our Lady Residential Assisted Living compared with other Hidalgo County assisted living?
At 20 licensed residents, Our Lady Residential Assisted Living ranks 5th of 16 licensed assisted living facilities in Hidalgo County and holds about 5% of the county's 378 licensed assisted living places.
The county median is 16 licensed residents. In a building this size, ask who covers the floor when one aide is helping a resident in the bathroom at night.
What did the most recent state inspection of Our Lady Residential Assisted Living find?
TULIP gives June 30, 2026 as the exit date of Our Lady Residential Assisted Living's most recent inspection, 4 months before this page was built, and it lists 5 citations from inspection visits.
- Life Safety Code, October 15, 2025: The facility failed to ensure that food prepared on-site provided a kitchen or dietary area meeting minimum requirements.
- Life Safety Code, October 15, 2025: The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
- Life Safety Code, October 15, 2025: The facility failed to ensure means of egress met the referenced codes and standards.
- Life Safety Code, October 15, 2025: The facility failed to provide smoke compartmentation where required.
- Life Safety Code, October 15, 2025: The facility failed to provide portable fire extinguishers that met the referenced codes and standards.
The citations fall under other requirements (2), food service (1), exits (1), fire safety (1). HHSC surveys assisted living about every two years, unannounced, and investigates complaints in between; a Life Safety Code visit checks the building, a health visit checks care and records. Across Hidalgo County's 16 licensed buildings, the median latest inspection is 8 months old.
Does Our Lady Residential Assisted Living offer memory care?
Not as certified memory care: HHSC's directory shows no Alzheimer's certified capacity at Our Lady Residential Assisted Living, so it may not advertise specialized Alzheimer's care, although it can still serve residents with mild memory loss.
Many residents with early dementia do well in an uncertified building with a watchful staff. The closest certified Alzheimer's units are The Gardens at Brook Ridge in Pharr (30 certified places, 2.4 mi); Assisted Living Partnership I in Edinburg (16 certified places, 3.9 mi); Avalon Memory Care - Edinburg in Edinburg (25 certified places, 5.2 mi).
Has Our Lady Residential Assisted Living paid state penalties?
No penalty record appears: TULIP lists no administrative penalties or other enforcement actions for Our Lady Residential Assisted Living.
An empty enforcement record only means no penalty was imposed. Ordinary citations are fixed through plans of correction and never become penalties, so the inspection report is still worth reading.
What other licensed assisted living is near Our Lady Residential Assisted Living?
The nearest other licensed assisted living facility is Biltmore Assisted Living in McAllen (1.3 mi by straight line, 16 residents), and the closest acute-care hospital is Rio Grande Regional Hospital at about 3.6 miles.
| Facility or agency | Miles (straight line) | License type | Licensed capacity | Alzheimer's beds | Latest HHSC inspection |
|---|---|---|---|---|---|
| Biltmore Assisted Living 700 E Jackson Ave, 78501 | 1.3 | Type B | 16 | 0 | 06/08/2026 |
| Barcelona Assisted Living 712 E Jackson Avenue, 78501 | 1.3 | Type B | 16 | 0 | 01/21/2026 |
| The Gardens at Brook Ridge 1201 W Ridge Rd, 78577 | 2.4 | Type B | 65 | 30 | 03/05/2025 |
| Assisted Living Partnership I 5208 S Sugar Rd, 78539 | 3.9 | Type B | 16 | 16 | 12/10/2025 |
| The Bridges at Edinburg Bldg B 5208 S Sugar Rd, 78539 | 3.9 | Type B | 16 | 0 | 07/16/2026 |
For skilled nursing later on, the closest CMS-certified nursing homes are Avir at McAllen (0.4 mi, CMS 3 of 5) and Grand Terrace Rehabilitation and Healthcare (1.0 mi, CMS 5 of 5).
The nearest licensed adult day (DAHS) center is El Castillo Adult Day Care in McAllen, 1.0 mi away, one of 130 in the county.
Treat these as rough distances; actual routes across the Valley's grid of farm-to-market roads are longer.
What should families ask on a tour of Our Lady Residential Assisted Living?
Bring the record with you. To start, ask to read the statement of violations from the latest inspection and the plan of correction that answered it.
- Ask who passes medications: a licensed nurse, or a certified medication aide, and who checks the work.
- Ask how quickly a call at 3 a.m. is answered and how that is checked.
- Ask whether care plans, menus and activity calendars are available in Spanish.
- TULIP shows this building does not accept Medicaid; ask what happens if savings run out.
- Ask what the monthly rate includes and what it does not, in writing.
